Policy

Refund Policy

Orders are handled through WhatsApp so customers can confirm device, app and subscription details before activation.

Support First

If you experience setup issues, contact TREXOTT.CC with your device, app choice and connection details. Support will provide troubleshooting guidance before any refund decision.

Activation-Based Service

Because subscription activation is a digital service, refund eligibility depends on order status, activation progress and the support conversation. Contact WhatsApp support as soon as possible if there is a problem.